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Frequently Asked Questions

Frequently Asked Questions
Blackbird & Sage Jewelry

Welcome to the Blackbird & Sage FAQ page—here, you’ll find answers to common questions about my jewelry, process, and policies. If you don’t see what you’re looking for, feel free to reach out!

Jewelry & Materials
➤ What materials do you use?
I work primarily with copper, bronze, silver, and brass, electroformed and hand-forged to create organic, one-of-a-kind designs. Each piece features carefully selected raw and polished gemstones, minerals, and crystals, chosen for their beauty and energy.

➤ What is electroformed jewelry?
Electroforming is an alchemical process where metal is grown layer by layer onto a surface, resulting in intricate textures and organic shapes that make each piece truly unique. Unlike mass-produced jewelry, no two electroformed designs will ever be exactly alike.

➤ Will copper jewelry change over time?
Yes! Copper naturally develops a rich patina over time, deepening its color and character. If you prefer a brighter finish, you can polish your piece with a soft cloth or a natural cleaning method (more on care below!).

➤ Do you seal your copper jewelry?
Some pieces are sealed with a protective wax or lacquer to slow down oxidation, while others are left raw to allow for a natural aging process. If you have sensitivities to copper, wearing a light layer of barrier balm on your skin can help prevent discoloration.

Jewelry Care & Wear
➤ How do I care for my jewelry?
To keep your pieces looking beautiful:
✨ Avoid prolonged exposure to water, lotions, and perfumes.
✨ Store in a dry, cool place when not in use.
✨ To brighten copper or brass, gently polish with a soft cloth or a natural cleaner like lemon juice and baking soda.

➤ Will copper or brass turn my skin green?
Possibly! Copper and brass can react with skin oils and moisture, sometimes leaving a temporary green mark. This is natural and varies by person—many wearers embrace it as a sign of copper’s grounding energy!

➤ Are your pieces safe for sensitive skin?
I offer silver options for those with sensitivities, but if you have metal allergies, please check each listing carefully or contact me for recommendations.

Orders, Shipping & Returns
➤ How long does it take to receive my order?
Each piece is handmade to order, so processing times vary. Please check individual listings for estimated timeframes.

📦 Shipping Details:

Free U.S. shipping via USPS Ground Advantage (includes tracking)
Priority & Express upgrades available at checkout
International shipping available (please note customs processing times may vary)
➤ Do you accept returns or exchanges?
Yes! I want you to love your jewelry. Returns and exchanges are accepted within 14 days of delivery for store credit, a different size, or a refund (excluding custom pieces). Please see my full Return Policy for details.

Custom & Bespoke Jewelry
➤ Do you take custom orders?
I love working on one-of-a-kind custom pieces! If you have a special request, reach out to discuss design ideas, crystals, and availability. Custom order slots are limited, so inquiries are encouraged in advance.

➤ Can I request a specific crystal or metal?
Yes! If you have a particular stone or metal preference, let me know. I’ll do my best to source it and create something uniquely yours.

Still Have Questions?
I’d love to hear from you! Reach out via:
📧 Email: hello@blackbirdsagestudio.com
🌙 Website: blackbirdsagestudio.com

Thank you for supporting handmade, soul-infused jewelry! ✨